Contact Us
Questions, feedback, or just want to say hello? We'd love to hear from you.
Email Us
The best way to reach us is via email
contact@filesgang.comHow Can We Help?
General Questions
Questions about how to use our tools or which tool is right for your needs.
Report an Issue
Found a bug or something not working? Let us know so we can fix it.
Feature Requests
Have an idea for a new tool or feature? We love hearing suggestions.
Frequently Asked Questions
Are my files really processed locally?
Yes! Most of our PDF tools run entirely in your browser using JavaScript. Your files never leave your device for operations like merge, split, rotate, compress, and many more.
Is FilesGang really free?
Yes, all 40+ tools are completely free to use with no signup required. We support the service through non-intrusive advertising.
What happens to files that are uploaded?
For operations that require server processing (like PDF to Word conversion), files are transmitted via encrypted HTTPS and automatically deleted within 24 hours.
Do you have an API?
Not yet, but we're considering offering API access in the future. Contact us if you're interested.
Before You Contact Us
- 1.Check our Resources & Guides for tutorials and tips. Resources
- 2.Try refreshing the page or using a different browser if a tool isn't working.
- 3.For large files (over 50 pages), some operations may take longer or require server processing.
- 4.Read our Privacy Policy for questions about data handling. Privacy Policy